New Regulations for Better Access and Broadband Service in India

Fri, 02 Aug 2024

The Telecom Regulatory Authority of India (TRAI) has released revised regulations aimed at improving the quality of service for access and broadband users. The new 'Standards of Quality of Service of Access (Wirelines and Wireless) and Broadband (Wireline and Wireless) Service Regulations, 2024' (06 of 2024) are applicable to both fixed and mobile access services, as well as wireline and wireless broadband services.

The revised regulations aim to ensure that service providers meet certain standards when it comes to the quality of their offerings. This includes measures such as maintaining a minimum speed for internet services, ensuring timely resolution of complaints, and providing accurate information about their services to customers.

With these new regulations in place, Indian consumers can expect improved performance from their access and broadband services. The move is likely to benefit users who have been affected by poor service quality in the past. Additionally, the revised regulations are expected to promote healthy competition among service providers, leading to better offerings and more affordable prices for customers.

The full text of the regulations can be accessed on TRAI's website. As the regulatory body responsible for ensuring a level playing field in the telecommunications industry, TRAI's latest move is likely to have a significant impact on the sector.

Published by Chronicles Of India. Scroll down to read more